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Standards for general practices
Quality improvement module
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Standards 5th edition Suite
Standards for general practices (5th edition)
Quality improvement module
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Standards for general practices
Table of contents
Introduction to the Standards for general practices (5th edition)
Introduction to the Standards for general practices (5th edition)
Development of this edition
Changes from the previous edition
Evidence-based standards
Accreditation
Core module
Core Standard 1 – Communication and patient participation
Introduction to Core Standard 1
Criterion C1.1 – Information about your practice
Criterion C1.2 – Communications
Criterion C1.3 – Informed patient decisions
Criterion C1.4 – Interpreter and other communication services
Criterion C1.5 – Costs associated with care initiated by the practice
Core Standard 2 – Rights and needs of patients
Introduction to Core Standard 2
Criterion C2.1 – Respectful and culturally appropriate care
Criterion C2.2 – Presence of a third party during a consultation
Criterion C2.3 – Accessibility of services
Core Standard 3 – Practice governance and management
Introduction to Core Standard 3
Criterion C3.1 – Business operation systems
Criterion C3.2 – Accountability and responsibility
Criterion C3.3 – Emergency response plan
Criterion C3.4 – Practice communication and teamwork
Criterion C3.5 – Work health and safety
Criterion C3.6 – Research
Core Standard 4 – Health promotion and preventive activities
Introduction to Core Standard 4
Criterion C4.1 – Health promotion and preventive care
Core Standard 5 – Clinical management of health issues
Introduction to Core Standard 5
Criterion C5.1 – Diagnosis and management of health issues
Criterion C5.2 – Clinical autonomy for practitioners
Criterion C5.3 – Clinical handover
Core Standard 6 – Information management
Introduction to Core Standard 6
Criterion C6.1 – Patient identification
Criterion C6.2 – Patient health record systems
Criterion C6.3 – Confidentiality and privacy of health and other information
Criterion C6.4 – Information security
Core Standard 7 – Content of patient health records
Introduction to Core Standard 7
Criterion C7.1 – Content of patient health records
Core Standard 8 – Education and training of non-clinical staff
Introduction to Core Standard 8
Criterion C8.1 – Education and training of non-clinical staff
References
Quality improvement module
QI Standard 1 – Quality improvement
Introduction to QI Standard 1
Criterion QI1.1 – Quality improvement activities
Criterion QI1.2 – Patient feedback
Criterion QI1.3 – Improving clinical care
QI Standard 2 – Clinical indicators
Introduction to QI Standard 2
Criterion QI2.1 – Health summaries
Criterion QI2.2 – Safe and quality use of medicines
QI Standard 3 – Clinical risk management
Introduction to QI Standard 3
Criterion QI3.1 – Managing clinical risks
Criterion QI3.2 – Open disclosure
References
General practice module
GP Standard 1 – Access to care
Introduction to GP Standard 1
Criterion GP1.1 – Responsive system for patient care
Criterion GP1.2 – Home and other visits
Criterion GP1.3 – Care outside of normal opening hours
GP Standard 2 – Comprehensive care
Introduction to GP Standard 2
Criterion GP2.1 – Continuous and comprehensive care
Criterion GP2.2 – Follow-up systems
Criterion GP2.3 – Engaging with other services
Criterion GP2.4 – Transfer of care and the patient–practitioner relationship
GP Standard 3 – Qualifications of our clinical team
Introduction to GP Standard 3
Criterion GP3.1 – Qualifications, education and training of healthcare practitioners
GP Standard 4 – Reducing the risk of infection
Introduction to GP Standard 4
Criterion GP4.1 – Infection prevention and control, including sterilisation
GP Standard 5 – The medical practice
Introduction to GP Standard 5
Criterion GP5.1 – Practice facilities
Criterion GP5.2 – Practice equipment
Criterion GP5.3 – Doctor’s bag
GP Standard 6 – Vaccine potency
Introduction to GP Standard 6
Criterion GP6.1 – Maintaining vaccine potency
References
Glossary
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Last revised: 24 Feb 2023
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